Tuesday, October 20, 2009

Bluetooth headset in Windows7

I've been meaning to do this for a while. I finally paired my bluetooth headset with my laptop (a Dell XPS M1530). My goal was to be able to make voip phone calls via my laptop to save some money on my cell phone bills - I cut the cord a couple of years ago and don't have a landline at home.

So, I paired my headset (Motorola H670) with my laptop which is running Windows7 Enterprise. The headset was discovered and paired properly, but the driver failed to load. After extensive Bing searches, I discovered the following work-around which worked great for me.

  1. Open the control panel Start->Devices & Printers. My headset showed up with a yellow exlaimation point showing that the driver had not installed automatically.
  2. Right-click on the headset icon and choose Properties. Then, go to the Services tab and make sure Handsfree Telephony and Headset services are both checked
  3. Download the self-extracting zip file from here. Don't worry that it's from a Dell site. You're going to unzip these drivers and manually use them for your headset. It has nothing to do with what type of laptop you're using.
  4. Unzip the folder in the file you just downloaded and cancel out of an installer if it tries to run an installer.
  5. Go back to the Devices panel and right-click on the headset again. This time, right click on the headset, choose Properties and the Hardware tab. At the bottom, click the Properties button. This pops up yet another panel where you want to be on the General tab. Click the Change Settings button and Install/Update the driver. Instead of letting Windows Update search for a driver, browse to the location where you unzipped the drivers above and they should install automatically.
  6. Once you've done this, your headset should show up as an audio device. You might need to reboot for the driver to load properly and the yellow exclaimation point to go away. I also had to go into the settings in my voice application to tell it to use the newly attached headset instead of the built-in microphone and speakers.

I hope this helps someone.


Anonymous said...

Nice story you got here. I'd like to read more concerning this matter. The only thing I would like to see here is some photos of any gizmos.
Alex Karver
Cell phone jammer

Ardenya said...


I found your post via google as I was searching for a solution to get my BT headset working with my new dongle and Win 7. Been trying for some time and was about to become really desperate. This one saved my day, thank you very much! =)

So, once more, cheers man!

Michael said...

Just want to say that I happened across this post when trying to get a Bluetooth headset to work with Windows Server 2008 R2 on my Dell M1330 -- I'd installed the stack from http://www.win2008r2workstation.com, but the features said no drivers were installed. This worked perfectly, even using a 3rd-party Bluetooth adapter and not the built-in one. Thanks a million!